Privacy Policy
Last updated: 24 July 2026
Batbackk ("we", "us", "our") operates this website and platform to help players rent, buy, resell and donate cricket equipment. This policy explains what information we collect, why we collect it, and the choices you have.
1. Information We Collect
When you browse the site, rent or buy equipment, list gear for resale, or contact us, we may collect: your name, phone number, WhatsApp number, email address, delivery address, and details about the equipment you list or request. If you make a payment, our payment partner processes your payment details directly — we do not store card numbers on our servers.
2. How We Use Your Information
We use this information to process rentals, purchases and resale listings; to arrange delivery and pickup; to respond to enquiries sent via WhatsApp, email or our contact form; and to run quality checks on equipment before it's listed. We do not sell your personal information to third parties.
3. Cookies
Our website may use cookies and similar technologies to remember your preferences and understand how the site is used, so we can improve it. You can disable cookies in your browser settings, though some features may not work as intended.
4. Sharing With Third Parties
We may share limited information with delivery partners to fulfil an order, with payment processors to complete a transaction, and with cricket academies when you choose to donate equipment. We require these partners to handle your data responsibly.
5. Data Security
We take reasonable steps to protect the information you share with us, but no method of transmission or storage is completely secure. Please avoid sharing sensitive information over public channels.
6. Your Rights
You can ask us to correct, update or delete the personal information we hold about you at any time by contacting us using the details below.
7. Children's Privacy
Many of our players are young athletes. Where a rental, purchase or listing involves a minor, we expect a parent or guardian to be the one providing contact and payment details on their behalf.
8. Changes To This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated "last updated" date.
9. Contact Us
Questions about this policy or your data can be sent to hari11032002@gmail.com or via WhatsApp at +91 83839 03639.